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How to update charges for a room

Updated over 2 weeks ago

Go to Settings > General > Finance - click the purple “Edit” button on the charge you wish to update.

Overriding Owner Stay Cleaning and Linen Costs

To override cleaning and linen costs for an owner stay:

  1. Navigate to Settings > General > Finance.

  2. Locate the specific cleaning or linen charge you want to override and click Edit.

  3. Apply the necessary changes to reflect the updated charges. Ensure that these steps are followed to override costs based on specific property requirements.

When to Use These Procedures

Use these steps when updating specific fees that are distinct to particular cases, such as owner stays or targeted charges like the 3-Day Linen Charge.

Once you are on the charge you wish to update, navigate to the "Override Settings for Properties" link. Select the checkbox on the room you wish to update and enter the amount you wish to charge this particular room.

Modifying the 3-Day Linen Charge

To change the 3-Day Linen Charge, follow these steps:

  1. Go to Settings > Finance.

  2. Find the listing for the 3-Day Linen Charge and click Edit.

  3. Update the charge as needed and save the changes. This process ensures that linen charge updates are reflected across relevant listings and reservations.

Ensure that you verify all updates to charges to guarantee they are accurately reflected in reservations. Adhering to these steps improves consistency across the platform.

Scroll to the bottom of the page and click the purple “Done” button and then click the blue “Save Changes” button on the next page.

You have now successfully updated the charges for the selected room. If further clarification is needed, you can refer to additional guides available or contact support for assistance.

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