This guide explains how to upgrade your property’s booking site to Resly Direct 2.0, the latest version of our online booking engine. Upgrading gives your guests access to a modern, mobile-friendly interface and advanced booking features—helping you drive more direct bookings and improve the user experience.

Resly Direct Version 1 and Version 2 are separate platforms, each with its own live website:

In the long term, once all properties have moved to Version 2, we’ll retire Version 1. At that point, both URLs will direct users to the V2 site.

Until then, both sites remain active. Every property using V1 already has a corresponding V2 site. When a property chooses to upgrade, we simply enable an automatic redirect from their V1 link to V2. This ensures guests only see the new version of the booking site, without needing to update bookmarks or links.

In the Resly, click the “Preview” button in the upgrade banner. This opens your new V2 booking site in a new tab.

Note:This lets you check the new design and layout before committing to the upgrade.

Click the upgrade confirmation button in the banner to switch to Resly Direct 2.0.

Once confirmed, all traffic to your old booking link will be automatically redirected to your new V2 site.

Repeat the upgrade process for each portfolio. You can upgrade them individually to allow for staged rollouts.

Note:This helps you test the new system with one property before switching all at once.

The system caches the booking site version (V1 or V2) in each guest’s browser for 12 hours.
Some users may still see the old V1 version for a short time after the upgrade. This is normal and will resolve automatically.

Resly Direct 2.0 introduces a modernised design, a streamlined search experience, and a suite of powerful features aimed at enhancing the booking journey for both properties and guests.

Below is an overview of the exciting new functionality available in this version:

Guests can now toggle a map view during their search, allowing them to visually browse properties by location. This improves spatial awareness and helps them choose properties based on proximity to landmarks, beaches, or other points of interest.

Guests can filter results by suburb, providing more targeted and relevant search results—ideal for users seeking accommodation in specific neighbourhoods or locales.

The listing page has been redesigned for clarity and visual appeal. Guests can now enjoy enhanced photo layouts, detailed property descriptions, guest reviews, live availability, and a simplified booking process.

Create and display Featured Listings or custom Listing Groups on your landing page. You can highlight selections like “Best Summer Spots” or “Pet-Friendly Escapes,” each containing multiple listings. This helps draw attention to specific inventory and improve conversions.

New advanced filter options now allow users to search by amenities, property types, and pricing ranges—helping guests find exactly what they’re looking for more efficiently.

Guests can now book multiple room types in one reservation. They can select room quantities, enter guest details, and add extras—all in a seamless flow. This is especially useful for resorts or properties with group bookings.

Display guest reviews at either the individual listing level or across all listings. You can configure how reviews appear, which is particularly useful for hotels or portfolios with shared reputation.

Guests can select add-ons (e.g., breakfast, parking) during booking. These can be grouped for better organisation—e.g., "Room Services" or "Extras."

Manually control the order in which listings appear in the search results. Prioritise featured or high-performing listings using a simple drag-and-drop tool.

Create flexible child-specific pricing rules that are automatically applied based on guest selections.

Guests can specify if they're bringing pets, and Resly Direct 2.0 will apply pet-specific pricing automatically.

Generate direct links to:

This is ideal for sharing in marketing campaigns, emails, or social media promotions to streamline the booking process for guests.

To ensure your Resly Direct 2.0 setup looks polished and functions at its best, here are some helpful styling tips, key settings, and feature suggestions:

Most of the settings for Resly Direct 2.0 can be found under:
​Resly Direct+ > General Settings tab > Resly Direct+ 2.0 panel (at the bottom)
Make sure to review these settings to tailor the experience for your brand and booking flow.

For Any Further Assistance, Please Contact Our Friendly Support Team. 😊