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Airbnb Promotions Management

Offer Airbnb discounts to eligible guests directly from Resly

Overview

Airbnb Promotions are promotional discount programs offered by Airbnb that can be applied to individual listings. Airbnb determines which guests are eligible for each promotion and the discount level that is applied.

Resly allows you to manage supported Airbnb Promotions for each Airbnb listing. You can view which promotions are enabled, turn supported promotions on or off, and synchronise the latest promotion status with Airbnb when changes have been made.


Supported Airbnb Promotions in Resly

Resly currently supports the following Airbnb promotions:

Top-Rated Guest Discount

15%

Offer a discount to eligible guests who have:

  • A 4.8+ average guest rating

  • At least 3 Airbnb reviews

Go Live: 08.07.26

Mobile-Only Discount

10%

Offer a discount to guests who book through the Airbnb mobile app

Go Live: 29.06.26


Airbnb Promotion Settings

Step 1

Go to Resly Express > Channels

Step 2

Select Airbnb

Step 3

Click Edit on the Listing

Step 4

Click on the Promotions tab to open

  • Use the Enable Promotion button to activate

  • Use the Disable button to deactivate

PLEASE NOTE THE PROMOTION DATES:

Top-Rated Guest Discount will go live 08.07.2026
Mobile-Only Discount will go live 29.06.2026


Synchronisation with Airbnb

Promotion information is automatically synchronised with Airbnb, allowing you to view the current status of each promotion directly from the listing.

Each promotion displays one of the following statuses in Resly:

Active The promotion is currently enabled on the Airbnb listing

Inactive The promotion is not enabled on the Airbnb listing

An individual listing can have:

  • No promotions enabled

  • Only the Highly-Rated Guest Discount enabled

  • Only the Mobile-Only Discount enabled

  • Both promotions enabled at the same timely


Troubleshooting

I cannot change the discount percentage

Discount percentages are set and managed by Airbnb and cannot be changed in Resly.

I cannot edit an existing promotion

Airbnb does not support updating existing promotions. Remove the promotion by disabling and create a new one with the required settings.

Why is a guest not receiving the promotion?

Airbnb determines guest eligibility. Resly does not calculate or control which guests qualify for a promotion.

Can I enable more than one promotion?

Yes. A listing can have both the Highly-Rated Guest Discount and Mobile-Only Discount enabled at the same time. Airbnb applies any eligible discounts according to its promotion rules.

Reporting

Airbnb promotion performance reporting is not currently available.


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