Airbnb is becoming more selective with listing visibility

Listings below 4.8 are penalised in search

High-quality listings outperform lower-priced options

Guests expect consistent, premium experiences

Better quality supports higher pricing and stronger margins

Each 5-star review can increase bookings

Poor experiences reduce revenue and future visibility

Select the Listing/s you want to appear on the Dashboard using the filter on left or drill down by Location

This comes from your Airbnb guest reviews. It shows the over all rating guests are giving your listings, averaged across recent stays and makes a year to year comparison

This brings together any problems affecting your listings:

Each issue points you to what needs to be actioned.

Red indicates there are some issues that need attention. Scroll down to Listing Issues to access the related bookings.

Tasks guests are asked to complete before Check Out. These are to be set by the host and shared with guests before departure.

This is based on your Housekeeping and Tasks in Resly.

Listings without checkout tasks are more likely to have:

If tasks are missing or not set up properly, they’ll show here — helping you stay on top of turnovers and guest readiness.

Breakdown by metrics that need attention

This is a combined view of key performance data, including:

Filter by preferred stats

Isolate a dataset by removing categories you don't wish to view. Click on the coloured box alongside to remove.

This gives you a quick visual of where your property is performing well, and where there’s room to improve.

Perfect Hexagon When a property’s ratings aren’t all perfect 5.0s, the review chart starts to change shape. Instead of a full, even outline, the chart pulls inward on any categories with lower scores

How clean and well-presented the property was on arrival, including surfaces, linens, and overall hygiene.

How closely the listing matches the actual stay, including photos, amenities, and property condition.

How quickly and clearly guests receive responses before and during their stay.

How smooth and straightforward the arrival process is, including access instructions and timing.

How well the listing sets expectations about the area, including surroundings, noise, and accessibility.

Whether guests feel the stay was worth the price based on their overall experience.

The guest’s overall impression of their stay, combining all aspects of the experience.

Status and compliance across all listings

These are the key areas guests rate each stay on, directly impacting your overall rating, visibility, booking performance on Airbnb, and the metrics shown on your Dashboard.

Good - No quality issues reported

Educate Quality issue reported (1)

Warn Quality issues reported (multiple)

Probation Listing is at risk of Suspension due to number of quality issues

Link through to the Listing to access the Reviews tab

From the Reviews tab - access the Reservation

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